AXIOM Privacy Policy

Effective Date: 01/01/2026

AXIOM, LLC ("AXIOM", "we", "us", or "our") operates the website theaxiomapp.com, related subdomains, and the AXIOM web and mobile applications (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the Platform.

By using AXIOM, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, operate, and improve AXIOM.

1.1 Information You Provide

Account Information: Name, email address, phone number, company name, license information, and login credentials.
Client and Business Data: Information you upload or generate through the Platform, including client records, property data, marketing content, documents, and communications.
Communications: Information you provide when contacting support or communicating with us.

1.2 Information Collected Automatically

Usage Data: Pages viewed, features used, session duration, interactions, and referring URLs.
Device and Technical Data: IP address, browser type, operating system, device identifiers, and system logs.
Cookies and Similar Technologies: Used to maintain sessions, improve functionality, and analyze usage patterns.

1.3 Third-Party Sources

We may receive information from third-party services you connect to AXIOM, such as MLS providers, marketing platforms, payment processors, or authentication services, subject to their respective privacy policies.

2. How We Use Information

We use information to:

Provide, operate, and maintain the Platform
Create and manage user accounts
Deliver features such as analytics, marketing automation, document generation, and communication tools
Communicate with you about updates, service notices, and support matters
Improve performance, reliability, and user experience
Monitor for fraud, misuse, security threats, and technical issues
Comply with legal obligations and enforce our agreements

We do not sell personal information.

We may share information in the following situations:

3.1 Service Providers

With trusted vendors who perform services on our behalf, such as hosting, storage, analytics, communications, payment processing, and customer support. These providers are contractually required to protect your data.

3.2 Legal and Compliance

When required to comply with applicable laws, regulations, subpoenas, court orders, or lawful government requests.

3.3 Business Transactions

In connection with a merger, acquisition, reorganization, financing, or sale of assets, subject to appropriate confidentiality protections.

3.4 With Your Direction

When you explicitly authorize sharing or connect third-party integrations.

4. Data Retention

We retain information for as long as necessary to:

Provide the Platform
Fulfill the purposes described in this Policy
Comply with legal, accounting, or regulatory requirements
Resolve disputes and enforce agreements

You may request deletion of your account, subject to applicable legal and operational retention requirements.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be 100% secure.

6. Your Choices and Rights

Depending on your jurisdiction, you may have rights to:

Access, update, or correct your personal information
Request deletion of your data
Object to or restrict certain processing
Opt out of non-essential communications

Requests may be submitted to policy@theaxiomapp.com. We may require verification before fulfilling requests.

7. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and performance. You may control cookies through your browser settings, though some features may not function properly if disabled.

8. International Data Transfers

AXIOM operates in the United States. If you access the Platform from outside the U.S., you acknowledge that your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws.

9. Children's Privacy

AXIOM is intended for business and professional use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

The Platform may include links to third-party websites or services. We are not responsible for their privacy practices, and you should review their policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Platform with a revised effective date. Continued use of AXIOM after changes become effective constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or AXIOM’s data practices, contact us at:

Email: policy@theaxiomapp.com
Company: AXIOM, LLC
Website: https://theaxiomapp.com